Frequently Asked Questions
Everything you need to know about our premium headwear and services.
What makes melin headwear different from standard caps?
Our hats are engineered with premium materials including water-resistant finishes, moisture-wicking linings, and buoyant visors. We focus on durability and performance to ensure your headwear lasts through any adventure.
How do I determine my correct hat size?
We offer a comprehensive Size Guide on each product page. Most of our styles come in Small, Classic, and XL to ensure a tailored fit. We recommend measuring the circumference of your head just above the ears for the most accurate sizing.
What is your return and exchange policy?
We want you to love your fit. If you are not satisfied, we offer free returns and exchanges on all domestic orders within 30 days of purchase, provided the items are in their original, unworn condition with tags attached.
How should I clean and maintain my melin hat?
To maintain the shape and technical properties of your hat, we recommend hand washing with cold water and a mild detergent. Avoid machine washing or drying; instead, reshape the hat and let it air dry in a shaded area.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and the weight of your order.
When will my order ship?
Standard orders are typically processed and shipped within 1-2 business days. Once your order is on its way, you will receive a confirmation email with a tracking number to monitor its progress.